Client Satisfaction Measurement

The Client Satisfaction Measurement system was developed to easily gather feedback on the services offered by each office at Bicol University. This simplifies the experience for both service providers and users, requiring just a few taps to provide valuable input.

Frequently Asked Questions (FAQ)

Welcome to the FAQ section for the Clientele Satisfaction Survey at Bicol University Offices. This section provides concise answers to common questions regarding the survey’s purpose, feedback usage, and privacy. Your participation is vital in helping us enhance our services. Thank you for your valuable input.

Your feedback is invaluable in helping Bicol University Offices enhance their services. By sharing your experience, you contribute to improving the quality of service for future transactions and ensuring that your needs and concerns are addressed effectively.

The responses collected from the survey will be analyzed to identify strengths and areas for improvement in the services provided by Bicol University Offices. This information will guide the implementation of changes and enhancements to better meet the needs of all clients.

Yes, your participation in the survey is anonymous. Although providing your email is optional, all individual responses will be kept confidential. The feedback will be aggregated and used only for the purpose of service improvement.

Contact Us

Thank you for visiting our website! We appreciate your interest in our services. If you have any questions, feedback, or inquiries, we are here to assist you and provide the information you need. Feel free to contact us using the details below.

Email: bu-icto@bicol-u.edu.ph
Phone: 0968 688 3046
Address: 2F, CSB1, Bicol University Main Campus, Legazpi, Philippines

About Us

The developers wanted an easy and efficient way for clients and service providers to share feedback on the university's services and aimed for a user-friendly system, requiring just a few clicks to provide valuable input.

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Maria Angela Belarma

Project Manager

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Exequel Lustan

Project Lead

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Ken Daryl Perez

Back-End Developer

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Niña Gillian Villamin

UI/UX & Graphics Designer

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Luis Anthony Grado

Front-End Developer